Clouclix

Business Need The company's extensive field force, comprising over 5000 workers spread across India, receives static sheets each morning detailing customer contacts and service requirements. However, the inability to make dynamic changes poses challenges when customers are unavailable or high-priority visits arise. Additionally, inadequate tracking of agent visits hampers productivity and client satisfaction.
Our Solution Clouclix swiftly developed a field force management application with a user-friendly interface akin to a Web app to encourage adoption. It's compatible with smartphones, including iPhone and Android, equipped with GPS capability.
Benefits -> Improved field force productivity, leading to direct increase in organization's revenue
-> Low total cost of ownership (TCO) for operations and future upgrades
-> Now able to track the agent’s journey with real-time GPS tracking
-> Increasing business

Business Need Our customer is a large financial and equity research firm and provides software analytical tools, proprietary data feeds, and equity research services that help investors make better investment decisions through application of the firm’s proprietary.
The Requirement The Client is looking to design and development of Portfolio Manager mobile app for the investors who wish to keep track of their assets while on the go.
Our Solution The solution consists of native mobile app for iOS and Android platforms, the cloud-based back-end, as well as a lightweight custom web portal integrated with the mobile app.
Result & Benefits -> Improved customer satisfaction and brand loyalty by providing current and future customers with capabilities that helped them maintain a competitive edge.
-> Project allows client to prove out an enterprise mobile portfolio for future internal mobile applications.

Key Challenges Telecom Operations
The high cost of application downtime
-> Too much time spend resolving business-impacting application outages or slowdown.
-> Figuring out what caused a problem is complicated. So many experts are required to solve the incidents
-> Adapting new technologies and processes become a complex Challenges
-> Rapid change in application struggle to keep up with the pace of change in technologies
Outcomes Single View Detection
• Real-time outcomes of business services
• Relation between human & non-human artefacts
• Scorecard of each person involved in operation
• Efficiency of the organization
• Compliance & audit status
Outcomes Auto Detection
• Health of the system
• Real-time error trend
• Real-time disk utilization
• Network monitoring
• Storage monitoring

Data Centre tranformation
Challenges
-> No Real Time Monitoring
-> Space Monitoring
-> Real Time Outlier
-> No Transparency
No Predictive Outlier Detection
Key Features
->Real Time Monitoring
-> Generate Outliers proactively
-> Root cause with key actions
-> Contextual collaboration
-> Transparency in Space Occupancy
-> Self healed & proactive operation by leveraging AL/ML
-> Better monitoring through analyzing statistical data sets
-> Data Driven Computing by gathering intelligence, not data

SalesForce Field Service lightning Solution
Our client were having a transportation business and getting issue in monitoring their Drivers or Employees. So, they were looking for solution which they can use and track their employees when they are in service.

Our Solution
We suggested them to implemented their business in Field lightning service to track or monitor their business with time and cost calculation for delivery any product.

Key Features
-> FSL Configuration
-> FSL setting Configuration
-> Assigning Work order
-> Field Service Tracking
-> Scheduling Service location
-> Tracking Driver on Map

Salesforce Twilio Integration
In this project our clients(an NGO) wanted us to create a solution where a caller could gain information about courses happening around them and connect with local volunteers and national team to know more about the courses and events. Our client also wished to track record of all the calls they received from there callers
Our Solution
Our first step in this project was to use Twilio services and Python to provide a robust solution for IVR of Non-Profit Organization. We used Python as a middleware in between Salesforce and Twilio, Python acting as a caching server with MySQL as Database and Salesforce Bulkify as a helper, it handled all the calls of IVR, providing course details, events dates, and connecting caller with the local team volunteers or national team.

Business Need ABC Equity Research Firm is a leading financial institution specializing in equity research and analysis for institutional investors. ABC aims to provide timely and accurate insights to help clients make informed investment decisions.
Challenge Prior to the dashboard development project, ABC relied on traditional methods of disseminating research reports and market updates, such as email newsletters and static reports. However, this approach was time-consuming, lacked interactivity, and did not provide real-time access to critical information.
Solution ABC partnered with a Clouclix development firm specializing in financial technology to design and implement the dashboard solution. Built the dynamic and user friendly dashboard using a combination of front-end and back-end technologies, ensuring scalability, security, and performance. Integrated the dashboard with existing data sources, research databases, and third-party APIs to ensure seamless data flow and interoperability.
Results
-> Improved Efficiency
-> Enhanced Visualization
-> Real-time Insights

Business Need Our client was a furniture selling company established in 2010, specializing in contemporary and minimalist designs. Initially starting as a small brick-and-mortar store in a local neighborhood, the company quickly expanded its reach through online sales and now operates both online and physical stores across multiple locations.
Challenge In 2018, Our client faced a significant challenge when a surge in competition from online retailers and changing consumer preferences led to a decline in sales. The company realized that to stay competitive and relevant in the rapidly evolving market, it needed to adapt its business strategies and enhance its brand image.
Solution Expansion of Online Presence Recognizing the growing importance of e-commerce, Our client invested in upgrading its website to improve user experience, optimize product listings, and enhance online visibility through search engine optimization (SEO) and digital marketing campaigns.
Results
-> Revenue Growth: The expansion of the online presence contributed significantly to this growth, with online sales surpassing projections.
-> Improved Customer Satisfaction

Business Need
In consumer electronics, our client grapples with a complex global supply chain, facing transparency, trust, and accountability issues. Traditional management methods cause inefficiencies, delays, and counterfeit product concerns.
Solution
Clouclix utilized blockchain to create an immutable record of supply chain transactions, ensuring transparency and eliminating tampering risks. Smart contracts automated processes among stakeholders, while product traceability was enhanced through unique digital identities recorded on the blockchain by SupplyChain Inc.
Results
-> The implementation of blockchain technology yielded several benefits for SupplyChain Inc. and its stakeholders
-> Enhanced Transparency
-> Improved traceability
-> Cost Reduction

Business Need
Our client operates in the retail sector and sends handwritten invoices to their consumers on a daily bases.
Problems
-> Managing unclear invoices
-> Managing Unstructured data
-> High time consumption
Solution
We have implemented a trained model for our client with Generative AI to provide clear images of each document provided by our client.
Process involved
-> Advance Document Pre-Processing.
->Intelligent Capture—Auto extract(AI)
-> Smart Post Processing.
Results
-> The adoption of AI technology provided multiple advantages for SupplyChain Inc. and its stakeholders
-> Enhanced Image quality
-> Improved traceability
-> Time efficiency

Case Studies